Name of Complainant	Sumit Rajput
Date of Complaint	May 3, 2019
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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This is in regards to my mobile payment related to Airtel.

In morning when I reached my office I got to know that my Airtel service is been discontinued as I did not make my payment on time and also I have been charged late  fee for this everytime I do this which is understandable as it is a delay on my side.

But when I pay my entire bill along with the late fee still I am not able to use my service for 2 days stating that the payment is made by a 3rd party Application for which I have provided the transaction id.

The problem is not with the discontinuation of the service but on one side the company is charging me a late fee and after that I am not able to use the service for two straight days incurring me a huge loss in my business as my whole work is dependent only on phone calls.

I would like to demand a compensation for this or at least a waiver of the amount that I’ll be charged as a late fee for this month.

Below mentioned is the transaction id for my payment of Rs 1212/-

912311241170.

Thanks,

Sumit Rajput

8454063448.

Image Uploaded by Sumit Rajput: