Payment failed but still not reverse back in my Airtel payment Bank account

Name of Complainant Emmanuel Daniel
Date of ComplaintJanuary 9, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Emmanuel Daniel:

I paid for payment of 2400 for my dhani freedom card in 4 Jan 2022 time is 11. 07 am but payment is initiated and still not successful and failed but still not reverse back in my Airtel payment Bank account . Kindly help me for reverse back 2400 rupees in my Airtel payment Bank

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