Payment done to merchant account but not credited to merchant account and debited from my account…!!

Name of Complainant Shivam Gupta
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shivam Gupta:

Hii I have made two transections of 2000 INR & 3000INR to astropay using payu money gateway using your upi id payumoney@hdfcbank with upi reference I’ds 119616494545 &119605214487 respectively on 15 July 2021…

Plzz credit it in merchant account or refund it in my account back as it’s been more than a day but still my money is not credited…hope you understand and resolve my issue ASAP 🙂
   following are my transection recipient’s…

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