Payment done.. connection not working

Name of Complainant shitiz singhal
Date of ComplaintJuly 10, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by shitiz singhal:

Sir

We have been using internet and fixed line services from Airtel in our location 48/1/9 site 4 sahibabad industrial area Ghaziabad UP 201010

We have been facing disconnection from the past 2 months, still we were making payments of monthly packages and also complaint being registered to local area technician.

As customer care department not working due to covid 19 , today also the connection is still inactive after regular promises by local technician to make connection active urgently.

The Airtel team is unable to repair the line in past 2 months.

Image Uploaded by shitiz singhal:

Payment done.. connection not working

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