Payment done but order not placed

Name of Complainant GEETHU O
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by GEETHU O:

I had ordered a t-shirt for rs 231 from meesho app.I had done the payment using GPAY. Money deducted from my account, payment successful message also I received in email.But order ID in meesho not generated due to network error and order not placed.

I have search in meesho about my transaction but there is nothing.The amount is credited to FashNeartechnologies private limited.Meesho don’t have any support or resolution system in the app.To whom I contact with. Meesho should refund my money.

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Payment done but order not placed

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