Payment done but not reflecting in paytm postpaid account

Name of Complainant Tunnu kumar
Date of ComplaintOctober 10, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Tunnu kumar:

1. In September 2022 my bill was Rs-3780 and due date was 7 sept but i had done the payment Rs- 4459 on 18 oct 2022 with late fee and interest but amount not reflect in account after successful payment. Daily 2-3 calls are coming from Aaditya birla group after payment done. I was very nervous.

2 . In October 2022 again bill generate but adding previous sept22 month amount than total bill amount is showing Rs-14909, I have received the call on 3rd sept 2022 from a customer care for payment I told all these issue which was happen before month than he told do the partial payment of rs-9565.54 than all issue will be solve, after that i have done the payment of Rs-9565.54 and paytm postpaid amount is showing full limit in my account but on 8th October 2022 I have received a mail of late fee amount 885 rs due to payment not done and paytm postpaid account is blocked.

Please

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