Payment done but merchant not receive

Name of Complainant Shubham Sharma
Date of ComplaintJuly 13, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Shubham Sharma:

Hello sir/mam
My Name is shubham sharma.I did my recharge on 28th May at around 9:00 pm and payment was also done.and when i checked my phone in the morning my recharge was not showing so i called on airtel customer then they are saying that in their server no transaction is showing.So I talked to the customer of HDFC, they are saying that the transaction has become successful from here. I will get trouble more than one month but I will not get better response from airtel Bharti limited.
Reference I’d – 214821883315
Amount -460
Receiver’s UPI I’d – airtelprepaidBiharjh@mairtel
Receiver’s Name – Bharti Airtel Limited

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