Payment deducted from my bank account but reacharge not done than I complaint tatasky customer service but not refund my money

Name of Complainant Bablu Jaiswal
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Bablu Jaiswal:

When i reacharged rs.375 by web tatasky app and payment from FreeCharge UPI on 02/10/2021. Payment deducted my bank account but reacharge not done than I connected to tatasky customer service. They are confirmed reacharge not done and my money refunded in my account 7 to 10 days after.
Today 21/10/2021 but balance not refund in my account.
On enquiry with FreeCharge customer service agent and my bank, it is confirmed that the amount has been credited to tata sky Merchant on successful payment. on repeated complain again and again but there is no response. I wish that my consumer complaint will get resolved soon.

Image Uploaded by Bablu Jaiswal:

Payment deducted from my bank account but reacharge not done than I complaint tatasky customer service but not refund my money

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