| Name of Complainant | |
| Date of Complaint | June 6, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
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Dear sir,
I have made a transaction for recharge through airtel app but the trascation failed and payment deducted.
Then I call customer care 2-3 times and they said we have initiate the refund process but till date no refund received.
Then again I tried to connect with the airtel care then they said the transaction is 8-9 months old so we are helpless.
They also asking me transaction id of airtel app but airtel app not showing that transaction details
Kindly help me.
Transaction Date – 15 Sep, 2020
Transaction amount – Rs 558
Bank Transaction ID – S92388267
Payment mode – Debit card BOB bank
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