payment deducted but recharge not done

Name of Complainant Ankush kothari
Date of ComplaintSeptember 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankush kothari:

I initiated the recharge of Rs 98 on 16 September 2020 and it got deducted from the bank account but on the final window it showed transaction failed/gateway timed out. Now my recharge is not done and the amount is also deducted. Kindly look into this

Image Uploaded by Ankush kothari:

payment deducted but recharge not done

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