| Name of Complainant | |
| Date of Complaint | October 5, 2025 |
| Name(s) of companies complained against | bdg game |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Respected Sir/Madam,
I am filing this complaint against BDG Game for non credit of payment after successful transaction.
On 01 oct at 6:21 Am , I made a payment of 3000 through paytm by UPI to add funds to my BDG game account (6745393).
The transaction was successful, and the money was deducted from my bank account.
However, Even after more then 18 hours, the amount was not credited to my BDG game wallet.
I immediately contacted BDG game’s support team via email and attached all payment proofs, but there has been no proper response or resolution from their side. This shows clear negligence and lack of customer service from BDG Game.
This issue has caused financial loss and mental harassment.
I request your kind intervention to take strict action against BDG Game and ensure fefund or immediate resolution
Details of transaction:
Transaction I’d – 527490647741
Payment amount – 3000
Receivers address – upi – 9744209529@cnrb
Receiver name – Sudheesh K B
Payment date and time- 01-10-2025
Payment method – Paytm by upi
Game id / registered mobile no 6745393 m no 8219534390
Email sent to company – yes many but not responding
Response from company – payment under review wait many more time
Relief sought
1 Refund of my payment 3000rs
2 Penalty / compensation for mental harassment and inconvenience
3 Action Against BDG Game for unfair trade practice
I am attaching the necessary documents as proof:
Screenshot of successful payment
Screenshot pr BDG game wallet showing amount not credited
Screenshot of sent email
Thank you for your attention and assistance in this matter
Your faithfully
Suresh Kumar
Indian
Himachal Pradesh
M no 7807356067
My email: sureshmanhas8639@gmail.com
