Payment debited but ticket not booked

Name of Complainant Saumya Dubey
Date of ComplaintMarch 12, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Saumya Dubey:

I tried booking a ticket through UTS app on 12/03/2024 at 10:24 a.m. The fare was 1870, I used PhonePe, the amount was debited but my ticket was not booked. It has been long while and they haven’t refunded the amount yet. Kindly consider my complaint and do the needful.

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