Payment cut in my accounts but mobile balance not received balance

Name of Complainant 8002389702
Date of ComplaintSeptember 25, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by 8002389702:

Dear airtel manager,

I have recharge mobile no 8002389702 at 00.50 pm in my hdfc bank account Rs-399.00.

The payment my account, i have received message by my bank by sms

ALERT: Your recharge for Airtel Prepaid – account 8002389702 of Rs. 399.00 has been received. The same will be initiated with the operator shortly.

Dated on 17th sep-2020.

But the recharge amount not received Rs 399.00 at my airtel mobile till date and time.

Image Uploaded by 8002389702:

Payment cut in my accounts but mobile balance not received balance

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