Pathetic warranty and repair service

Name of Complainant Abrar Afaque S
Date of ComplaintDecember 14, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Abrar Afaque S:

I’m writing to you to bring to your attention the pathetic service and warranty support I’m experiencing. I have a camera issue with the Nokia 9 which is only 4 months old and have given it to service order # 1606627988922. It’s been almost 2 weeks without any updates from the service center and when contacted your support team just tells me to wait for an update. I have been loyal to your brand and hence do not want to escalate this on social media yet. Please contact me with a resolution soon or please send me a new phone ASAP. I loved the phone and do not want to regret my trust in your brand!
Awaiting your response.
Abrar Afaque S

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Pathetic warranty and repair service

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