Pathetic service from Tata Sky

Name of Complainant Prakash Kadam
Date of ComplaintOctober 10, 2020
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Prakash Kadam:

Dear Team,

This is a with reference to a complain going through with Tata Sky currently which is not at all expected from such a huge group,

Tata Sky Id- 1302630619, Location – Miraroad, we had raised a complaint regarding a leakage of cable attached with Tata sky setup box, on the first visit the of the Technician he informed that the problem was in the setup box and not the cable so he changed the setup box, but within a month we were having the same issue, later after raising another complaint an another technician visits and informs that there is a fault in the cable not in the setup box so the  cable needs to be changed and as the warranty has finished so we need to pay for that , but on the first technician visit our service was under warranty and it was the technicians fault that he could not rectify the problem why should we pay for any thing if our complain was not resolved at the first place,

This particular technicians name is Mr.Sandip Pasvan who is so rude that he has stated “Paisa nahi hai toh nahi hoga, Jo karna hai karlo” how can someone hire such rude and pathetic behavioural person into customer service

It’s my strong request to look it this at the earliest as the cable connected to the Tata Sky setup is leaking/melting which needs to be fixed before any accident occurs.

Image Uploaded by Prakash Kadam:

Pathetic service from Tata Sky

2 thoughts on “Pathetic service from Tata Sky

Leave a Reply

Your email address will not be published. Required fields are marked *