| Name of Complainant | |
| Date of Complaint | September 17, 2022 |
| Name(s) of companies complained against | Tata Play Fiber |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
With due respect, I am writing this letter to inform you that my internet connection is disturbed from last 60 days. I am facing trouble as I am having exams and my most of the work is done online and for that, I need a proper internet connection.
I have already made a complaint but no one took any action upon it. I request you again to send someone from your office to check my connection. I expect a quick response as satisfying your customers should be your first priority. Thanks
Rohit agarwal
Customer id #c2103746860
Mobile number 8334840573
I have been using Tataplay fibre since 7 to 8 months now. My customer Id is #C2103746860. From last two months I have been facing internet slowness and for that I have complained around 60 times or so. I keep getting replies like technician will visit or technician will call and help. Since two months not a single technician have called and It’s a distant dream that they will visit. On the top of that when I chase for my complaint, it is closed without any resolution stating issues has been resolved.
They have provided me two people’s number. One is Rajibul 08918508868 and other one is Shahrukh 062901 60442. They called me and promised to visit me. But they never showed up. Customer care keeps calling me but it’s of no avail. I kept complaining and my complaint kept closing without any resolution.
Please look into this matter with utmost priority. Kindly do the necessary.