Pathetic Airtel service

Name of Complainant Shazia
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Shazia:

My Sim is damaged and I’m located overseas. I dropped a mail to 121 to help me with a replacement Sim last week for which they asked me few documents. I reverted back with those and they mentioned that they would get back to me with an update in 24-48 hours. Its been a week now and the only response I get is, they are working in the request.

So disappointed with the service. Pathetic, when customers need help in urgent matters.

Image Uploaded by Shazia:

Pathetic Airtel service

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