Partially damaged product

Name of Complainant Ijaz M
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Ijaz M:

— Physical Disk Information – Disk: #1: ST3500414CS —

Hard Disk Summary
——————-
Hard Disk Number . . . . . . . . . . . . . . . . : 1
Interface . . . . . . . . . . . . . . . . . . . : S-ATA II
Disk Controller . . . . . . . . . . . . . . . . : Standard Dual Channel PCI IDE Controller (ATA) [VEN: 8086, DEV: 3B2D] Version: 10.0.19041.1288, 6-21-2006
Disk Location . . . . . . . . . . . . . . . . . : Channel 0, Target 0, Lun 0, Device: 0
Hard Disk Model ID . . . . . . . . . . . . . . . : ST3500414CS
Firmware Revision . . . . . . . . . . . . . . . : CA14
Hard Disk Serial Number . . . . . . . . . . . . : 5VVF650R
Total Size . . . . . . . . . . . . . . . . . . . : 476937 MB
Power State . . . . . . . . . . . . . . . . . . : Active
Logical Drive(s) . . . . . . . . . . . . . . . . : D: [New Volume]
Current Temperature . . . . . . . . . . . . . . : 42 °C
Power On Time . . . . . . . . . . . . . . . . . : 0 days, 5 hours
Estimated Remaining Lifetime . . . . . . . . . . : 59 days
Health . . . . . . . . . . . . . . . . . . . . . : ###—————– 18 % (Bad)
Performance . . . . . . . . . . . . . . . . . . : #################### 100 % (Excellent)

There are 59 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
The drive found 29 bad sectors during its self test.
There are 29 weak sectors found on the disk surface. They may be remapped any time in the later use of the disk.

1923 errors occurred during data transfer.
In case of sudden system crash, reboot, blue-screen-of-death, inaccessible file(s)/folder(s), it is recommended to verify data and power cables, connections – and if possible try different cables to prevent further problems.

It is recommended to examine the log of the disk regularly. All new problems found will be logged there.
It is recommended to backup immediately to prevent data loss.

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