Partial refund from MakeMyTrip for cancelled flights

Name of Complainant Vivek Singh
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Vivek Singh:

I had booked roundtrip flights from Delhi to Maldives (03rd July 2021) and return (06 July 2021) , booking reference – NN7110455037314. Total amount had been 41320 however i have been refunded with partial amount only (22214). To claim the refund i went to MakeMyTrip app and raised the refund request. I observed in the app that there were two seperate refund requests raised to Air India flight only (From Delhi to Maldives) and no refund request was raised to Indigo flight(return from Maldives to Delhi). One can easily smell that there is something fishy from MakeMyTrip end. Please help to resolve this issue as i’m expecting full refund here

I have been repeatedly chasing over mails but haven’t received any response to any of my queries/concerns. I tried calling customer care as well but no agent came to the call and call disconnects automatically

 

 

 

 

 

Image Uploaded by Vivek Singh:

Partial refund from MakeMyTrip for cancelled flights

Leave a Reply

Your email address will not be published. Required fields are marked *