| Name of Complainant | |
| Date of Complaint | August 29, 2023 |
| Name(s) of companies complained against | Parimatch |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I had made a deposit & the deposit never showed up on my account. They owe me a refund of ₹9999 to either my original payment method (bank account) or my gaming account.
Here are the details –
User ID – 928986836
Date Of Deposit – 7th August 2023
Method Of Deposit – UPI
Time Of Transaction – 11:18 PM
UPI Transaction ID – 321990386251
Google Transaction ID : CICAgND6zd6FTQ
To : Balaji | bharatpe907720180596@yesbankltd
I have followed all the procedures & also reached out to the customer support via Parimatch’s Live Chat feature and provided them with all the necessary details. They said that the issue shall be resolved in 2-3 Days. I waited and there were no resolution or updates. Then finally, I sought to reaching out to them via Email & they haven’t helped me since a week now. This is unethical.
I deserve the money and if I don’t get it I shall commit suicide and Parimatch will be responsible.
Image Uploaded by AKUL: