Paid Product not received

Name of Complainant Arpita Halder
Date of ComplaintJanuary 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Arpita Halder:

I am extremely disappointed with the level of service and support I received from #meesho . I placed an order and made an online payment through UPI, but I never received the product but received a mail that product has already been delivered. When I contacted customer service about this issue, I was told to wait 48 hours for a resolution, but when I followed up, I was told that there was no record of my complaint and that I had been emailed to verify a signature, which I did not receive. Additionally, after calling multiple times, I have not received a mail regarding the complaint I lodged. To make matters worse, I have still not received a refund for the product or any resolution to my issue. This has been a highly frustrating and unsatisfactory experience with #meesho. I need refund or product

Image Uploaded by Arpita Halder:

Paid Product not received

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