Paid online but Adani team claims on non receipt and carry forwarding the amount in next bill

Name of Complainant Ajit
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Electricity
Permanent link of complaint Right click to copy link
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Text of Complaint by Ajit:

I had paid my September 2020 bill having amount of INR 2520/- online and even my payment is showing successful. However I have been receiving further month bills and shows due. I also discussed this with adani customer representative and asked to lodge complaint. My case was closed stating this is resolved but still in my current bill this is showing balance and added.

I registered two complaints with Adani customer care team under complaint number earlier  Complaint # 1028409710 which was closed and fresh complaint number  1028560539 dated 22.01.2021.

They have still not reverted back on my mail nor calls. Really pathetic service. Here Our PM is encouraging to pay online and companies like these are taking advantage by saying we did not received your payment.

I need my payment back or I will not be paying a penny.

Image Uploaded by Ajit:

Paid online but Adani team claims on non receipt and carry forwarding the amount in next bill

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