Paid loan is showing as active in my credit report.

Name of Complainant Anushka Srivastava
Date of ComplaintSeptember 26, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Anushka Srivastava:

There are no open loans with Jalan Chemical Industries or Mpokket Financial Services. I have repaid all of the loans but still in my credit report it is showing that there are 3 active loans with overdue amount of Rs. 2,256
This is negatively impacting my credit score. I have tried contacting customer service for Mpokket and Jalan Chemical Industries but there has been no response yet.
Please help me get it rectified.
Thank you.

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