Paid for setup box, due to jio technical error amount debit from my account and not refunded

Name of Complainant Ms Vimala
Date of ComplaintAugust 11, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Ms Vimala:

On 27th July I paid for jio setup box via Paytm. Initial it showed debited. A few minutes later the technician said that due to technical error the payment didn’t go through. The amount will be refunded, I called the call center and registered a complaint. Till now nor did my money get credited nor I didn’t receive the setup box. I’m from Secunderabad, Telangana

Image Uploaded by Ms Vimala:

Paid for setup box, due to jio technical error amount debit from my account and not refunded

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