Paid for internet but no service since 25/08/2023

Name of Complainant Sayan Dey
Date of ComplaintAugust 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sayan Dey:

I have a prepaid internet connection however seems 25th of August 2023 the internet service is down. I have contact several time to jio customer service helpline however they are unable to help me with a resolution, every time I call the customer helpline they just tell me to wait for 2 hours again 3 hours and then they informed that the Internet will be back by the end of the day, how about this issue is happening since last Friday with no resolution.
I am not getting any follow up calls or update regarding the internet issue that I am facing since a long. Nor any engineer visited my home to check and provide solutions.

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