Paid all outstanding but still showing Rs4300 is unpaid

Name of Complainant Somnath Halder
Date of ComplaintAugust 2, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Somnath Halder:

I repaid Rupees 4300 and same amount has been debited from my account. The repaid amount is not showing in my freo pay account. Shall I get a refund or will it be adjusted? I’m very worried about the my payments. Kindly give a proper resolution.
Here is the message from my bank after the transaction, “ HDFC Bank: Rs 4300.00 debited from a/c **5651 on 30-07-22 to VPA freopay.payu@axisbank(UPI Ref No 221171608957). Not you? Call on 18002586161 to report.”

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