Oyo doesn’t acknowledge my payment

Name of Complainant Saurabh deep singh
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Saurabh deep singh:

On 21 October, I made a booking through oyo app and successfully made the payment through PAYTM UPI, it went through but it never got updated in my payment status, next day I had to pay at the hotel counter, Now the payment of 1425 rs, which went through, there is no recollection of this transection with oyo,
I tried to contact them in several occasions, but no response, I disputed the transection through bank but if oyo is not acknowledging the charges, it can’t be recalled back. Now I am left with this loss without any proper response.

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