Over Charging – Misleading Recharge Information

Name of Complainant Pritam Patra
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Pritam Patra:

Team,

Complaint for Airtel Team:

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Today is 27th October. My existing validity was till 29th October, 2020. Your SMSes irritated me and hence, I have recharged with Rs. 399/- (coupon included) where the validity was for 56 days.

So ideally my validity including my existing pack should be 2 days + 56 from today (as per your SMS – without losing current validity). Therefore, it should be 12/24/2020. But it’s till 21st December 2020. Can you tell me which Alien Mathematics you guys follow ?
Attached screenshot for your reference.
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Need help on the above concern.

Image Uploaded by Pritam Patra:

Over Charging – Misleading Recharge Information

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