Over-Charging Data Balance

Name of Complainant Vinayak Nag
Date of ComplaintAugust 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vinayak Nag:

Respected Sir,

My complaint regarding Airtel is that, it shows more data has been used up than we actually use. I have experienced such instances when it noticed I haven’t used that much data in the day but is has already exhausted completely.

 

Airtel gives us less data as mentioned in the plan we purchase. I use a plan for 3 GB/day bit I only used 2.69GB for this day and it shows 0 MB left for today. (I checked this with a data traffic monitoring app)

Airtel exhausts our data even if it haven’t exhausted so that we would use some data boosters and they’d get extra profit.

Image Uploaded by Vinayak Nag:

Over-Charging Data Balance

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