| Name of Complainant | |
| Date of Complaint | June 18, 2022 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Dear sir
i purchased my credit card on a laptop for ₹63377 in 22 October 2021 ,I have paid 6 EMI 10998rs Each Month which was NO cost EMI as already shown in the bill. 2613 No cost EMI already included then why i was charged 14% interest please request you So that I request you to refund my amount.
I send A Email on State Bank of india He revert Me given Bellow ?
04/06/2022
Dear MR Abhishek Gupta,
Thank you for writing to SBI Card.
This is with reference to your communication dated 03/06/2022 regarding your SBI Card.
At the outset, we regret for inconvenience that may have been caused to you regarding the matter addressed to us.
We truly value you as our privileged customer and regret the inconvenience cause to you in the matter address to us.
No Cost Emi Related: With regard to your query related to no cost emi offer needs to be routed to the merchant directly. As per the policy, SBI CARD cannot book any EMI without Rate of Interest. We would request you to kindly get in touch with respective merchant regarding no cost emi or interest on your EMI amount.
Please find enclosed loan amortization schedule for merchant emi details for your ready reference. In case of further disconnect we would request you to kindly get in touch with respective merchant for same.
Amortization (Plan Open date 24/10/20210
Serial#
Easy Monthly Installment
Billing Date
Interest Component
Principal Component
Service Tax
Remaining Principal Balance
1
10,998.32
22/11/2021
739.4
10,258.92
133.09
53,118.08
2
10,998.32
22/12/2021
619.71
10,378.61
111.55
42,739.47
3
10,998.32
22/1/2022
498.63
10,499.69
89.75
32,239.78
4
10,998.32
22/2/2022
376.13
10,622.19
67.7
21,617.59
5
10,998.32
22/3/2022
252.21
10,746.11
45.4
10,871.48
6
10,998.32
22/4/2022
126.84
10,871.48
22.83
0
Your valued feedback will further help us in improving our products and services. We request you to share your experience with us through feedback link shared on your registered email id.
Incase of any query , would request you to Click Here or contact the SBI Card helpline at 39 02 02 02 (prefix local STD code) or 1860 180 1290. IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the SBI Card Mobile App to access self-servicing options on the go!
To get your queries resolved faster, click: https://ila.sbicard.com to chat with ILA.
If you are not satisfied with the response, you can write to Nodal Officer, Customer Service by clicking here or use the Escalate Button on the webpage. You will receive a response within 5 days.
Yours sincerely,
Geeta Singh
Customer Service Team – SBI Card
[THREAD ID:1-237PZHTK
Regards;
please find the attachment of Invoice.
Credit Card No -5172 5268 2432 1538
Regards;
Abhishek Gupta
8826034510
9650073348
