Outgoing services not working properly when I have done balance

Name of Complainant	Alka
Date of Complaint	August 28, 2020
Name(s) of companies complained against
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Alka:

Dear Sir/Madam

My sim no 7791815392, I have make balance in it. but can’t able to make call. pls check my number and start my outgoing call services

Image Uploaded by Alka:

Outgoing services not working properly when I have done balance

Consumer Complaints Court