Outgoing calls/SMS and internet services are barred

Name of Complainant Jinish KG
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jinish KG:

Hi team,

 

   Please find the attached bill paid receipt from Airtel for due clearance for the below 4 numbers. I have ported out from Airtel to Vodafone. 

 

8547859079- Parent Number

9544385020

9946560652

8547130338

 

The due has been already cleared on March 8th and as per the  request the mail is sent to vodafone-idea c customer care mail on Saturday, March 20, 2021, at 3:56:30 PM.

 

Currently outgoing and internet services are barred for my 2 numbers 9544385020 and 8547130338 yesterday onwards for last 2 days. 

 

While contacting customer care they replied it will take another 72 hours to fix it.

There is no proper response from the service provider yet.

 

There is already complaints registered for poor internet speed and frequent call drop issue for my numbers. This case is not resolved yet. I am getting the same response as work in progress from your team for the last 1 month. I could not able to port to another service provide beacuse the locking period is not over after number porting. B

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Outgoing calls/SMS and internet services are barred

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