| Name of Complainant | |
| Date of Complaint | October 24, 2020 |
| Name(s) of companies complained against | |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My name is Sunder. K and I have been using the above number since 2011. I have always been a prompt payer of the bills (post paid).
However to my horror, outgoing services to my number have been completely cut off abruptly from 1.30 pm today. When I tried to call, the IVRS said that “you have not paid the bills and hence services are cut off”. What is baffling is that I had paid the 30th Sept’20 due bill on 29th Sept’20.
Assuming that perhaps Airtel wants this month’s due in advance, I paid the 30th Oct’20 due bill also immediately today.
Still, there is no respite.
I SHALL GO TO CONSUMER COURT IF OUTGOING SERVICES TO MY MOBILE IS NOT RESTORED WITHIN THE NEXT 15 MINUTES.
WHAT THE HELL DO YOU THINK ABOUT CUSTOMERS?
WITH NO REGARDS,
SUNDER
