Outgoing call and internet service stop without prior information

Name of Complainant Rohit Singh
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rohit Singh:

Yesterday morning my internet and out going call was stopped. However my plan was valid till 21 August 2021. Due this I had to waste 2 hour on road searching for airtel galleries and recharge centre. I was on job and due to this I was delayed in responding to important client work.
1 stopping service before due day is common. I have experience thus previously too.
2 wastage of precious time and energy in searching the recharge wendor.
3 Delay happened in responding to important wendor due to out going and internet service stoppage.
4 airtel app did not have feature to report such complaints.
5 one day service not offered. I am sure their may be more people suffering with such issue and airtel is not bothered to do anything.
6 not a single airtel recharge wendor except online payment. I have seach 2 place.
7 Monetary loss of one day of recharge
Need a reason for not being complaints to term of service. Airtel should apologize in writing.
Thanks

Image Uploaded by Rohit Singh:

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