Outgoing and internet pack is not working

Name of Complainant Lokesh S
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Lokesh S:

Hi Team

I has balance of Rs 63 and change, current pack is valid till 3-Aug-2021, pack details 1.5 GB Perday and free outgoing calls to mobile.

I had connected to office VPN through mobile data on Saturday close to 30 minutes to 1 hour, my service provider has barred my outgoing calls and internet since.

I tried contacting customer care from a different number, call is not getting to customer service agent.

I had raised a complaint through email, my service provider is saying that my email I’d is registered.

Image Uploaded by Lokesh S:

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