Ordered Stop Order received Entrust

Name of Complainant Gene Bales
Date of ComplaintAugust 21, 2020
Name(s) of companies complained against
Category of complaint Medical
Permanent link of complaint Right click to copy link
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Text of Complaint by Gene Bales:

Contacted Allegro Medical and Pay Pal about receiving a different product than what was ordered. The resolution offered was to return the product for refund, but I was to pay shipping. This is not satisfactory. They need to pay shipping. I have little confidence that the money will be refunded since they took it upon themselves to ship a different product than what was ordered in the first place. It should not be my responsibility to pay for shipping and I do not want the product they shipped. It is useless since it does not cover the odor.

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Ordered Stop Order received Entrust

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