ordered phillips MG5740/15 multi grooming kit but got a unknown brand used product instead

Name of Complainant ANIL DCUNHA
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by ANIL DCUNHA:

I had placed an order for a brand new PHILLIPS MG5740/15 MULTI GROOMING KIT and instead got a used non branded trimmer god knows what it was. Attached is the case of phillips but inside it there was some crap product. I filed for the returns however there is no response from amazon not do they display any contact numbers incase the customer wants to get in touch. I feel that AMAZON INDIA is turning into a cheating e seller as it feels that it can take all INDIANS for a ride. I want the product which was advertised and not any refund

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