| Name of Complainant | |
| Date of Complaint | December 27, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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Ordered new Acer laptop in May-2021 & received the same. 2 months later, it was not powering on. Contacted Acer and they told this was used product. There was already a complaint against this in 2019 itself & they can’t help me. Contacted Amazon and they asked me to provide invoice, pslip, product image, email from Acer. Given all the documents in Oct-2021. There is no update on this. Called Amazon several times and they keep asking me to wait for 5 more working days. It is 2 months since i contacted Amazon. They are just postponing and not giving any update.
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