Ordered for a Redmi Note 8 Phone brought till my door step and taken back

Name of Complainant MATHEW
Date of ComplaintJuly 19, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by MATHEW:

I have ordered a cell phone order number 407 7432758 7992316

The phone has reached my door step and the delivery boy says wrong verification and takes back the phone.

This is basically YOUR delivery boy is NOT TRAINED in handling issues.

He does not know that when there are two SIM slots there are two IMEI numbers and he was not even patient to listen to what i am saying.

I also showed him the original box of the phone with the two IME numbers he just ran away and put this order for refund which says “A refund will appear on your original payment method in 2-4 business days.”

This is the third time this is happening.

I want you to deliver my Phone n the next 24 hrs as i have made the complete payment.

I have spoken to customer service too with no solutions found.

Image Uploaded by MATHEW:

Ordered for a Redmi Note 8 Phone brought till my door step and taken back

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