Ordered APEX chrome base high back engineered Office Chair, But not yet Delivered

Name of Complainant Krishna Singh
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Krishna Singh:

I saw an Add in facebook about the Rhile shop (Link: https://rhileshop.in/collections/all) and there was a clearance sale going on. I ordered an Officer chair on 6th December 2020 for rupees 1499/-. Before ordering the chair I have gone through its shipping policy and it was clearly mentioned that you will get the delivery with in 2-3 days. (Shipping Policy wordings: Once you place an order, the delivery time may take 2-3 days. You will get the tracking details on your email address after placing the order. In case of any enquiries, mail us at support@rhileshop.in). Neither I got any message, tracking link nor the delivery of the product. No communication from them. They just debited the amount (1499/-) from my card through their payment gateway RAZORPAY.

I have dropped email, follow up emails to support @rhileshop.in but everything gone in vain. I didn’t receive any response from them nor the delivery of the product. it’s been 17 days. So requesting you to kindly help me with this and respond ASAP. Thank you

It’s a fraud company not delivering products to its customers.

 

Image Uploaded by Krishna Singh:

Ordered APEX chrome base high back engineered Office Chair, But not yet Delivered

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