Ordered an necklace in instagram seller

Name of Complainant Vinitha
Date of ComplaintSeptember 17, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vinitha:

On June 29,2022, around 10.32 am I placed an necklace order on a instagram page called ‘the_jewellery_hub’ under the name ‘girls glam’, attaching the url as well. https://instagram.com/the_jewellery_hub__?igshid=YmMyMTA2M2Y=
The necklace cost is around 225 rupees and I demanded a speed delivery for my delivery and they have accepted it. I then and now msgd them for an update where I received no response. Then I requested a refund which they insisted that they cant. And two months later, again, i texted them to refund in quite as I lost my tempor waiting for the product. Now they refused neither to refund nor to send the product. Attaching the copy of gpayed proof.

Image Uploaded by Vinitha:

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