Ordered a sony bluetooth combo product but recd. some another local bluetooth headset.

Name of Complainant Sanket Shah
Date of ComplaintJuly 19, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Sanket Shah:

Sanket Shah,

Order Id: #61827

Ordered from: bass-guru.com

Tracking id: PKRC8000035973 ( Ekart Logistics)

Amount paid: Rs. 1599/-

I had ordered a combo deal of Sony Bluetooth earbuds colour blue & black.

No order status was recd and on Saturday 11th July, 2020 I recd the product.

At time when i unboxed the product there was a single ear pod and a local bluetooth headset. The product which i recd is not nearly comparable.

Kindly look into such matter and take some strict measures as due to such fraudulent measures done to us degrade our interest in shopping online.

 

Image Uploaded by Sanket Shah:

Ordered a sony bluetooth combo product but recd. some another local bluetooth headset.

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