| Name of Complainant | |
| Date of Complaint | April 11, 2023 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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So I ordered 3 necklaces. Firstly I placed An order of 2 necklaces and then I decided to place another one to gift someone so after few days my product was shipped and it clearly showed that the 2 orders are shipped together with 1 tracking ID. so it was obvious that I was supposed to receive the 3 necklaces in 1 parcel because there was only 1 tracking id for both of my orders. but I received only one necklace. as soon as I got the parcel, it was very tiny so I even recorded a video of it and unboxing then I called the meesho customer care to help me. but they denied to help me they said this is against their policy and that’s why they can’t refund. Now I have the proof, now I have everything that I received only one product but they are not refunding me.
Please, I need an resolution. It is wrong from the part of seller as well.
Hello Kasturi, we understand your concern regarding the missing quantity issue. Please accept our sincere apologies. This has been brought to the attention of our internal team and they are working to resolve the issue. You can follow up on this concern using your ticket number 63392078. We appreciate your patience in this matter.