Order waterproof bag buy 1 get one free but got 1 bag of poor quality

Name of Complainant	Archana
Date of Complaint	December 26, 2023
Name(s) of companies complained against	Familymart
Category of complaint	Utilities
Permanent link of complaint	Right click to copy link
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Text of Complaint by Archana:

I want my refund back as I order waterproof bag buy 1 get 1 free and received only 1 bag of not so good quality with no chain properly

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Consumer Complaints Court