Order replacement not done

Name of Complainant Aashi idrisi
Date of ComplaintDecember 23, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Aashi idrisi:

My Flipkart account is blocked for some unnecessary reason . And i placed replacement of boat 131 pro bcoz they provided me defective product. But they are not responding to me . On 21 dec without any intimation without any messages delivery guy reached at my offc location but i was not there so i asked him to allow me 15 mint but he denied also he denied to come at my location. And at 8:19 pm last status was updated as undelivered after that Its showing out for delivery from last 2 days but i didnt get any sms regarding delivery boy . Now they are not doing anything bcoz they blocked my account. Now i m not able to raise call back request track my complain and even they are saying they r not able to do anything bcoz they my account is blocked . I am attaching all snaps . Go through and let me know do i need to suffer this much

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