Order Refund related issues

Name of Complainant Sudheendra Singh
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sudheendra Singh:

Order ID – OD327355084710648100
My order Prestige Atlas 3.0 Induction cooktop price 1699 has been picked up on 21/02/23 between 2 PM to 3 PM but still no status update nor have I received my refund even on the next day of product pickup my request has been canceled It has been more than one month but neither my status is updated nor I have been given my refund every time am given a new date and told that i will be given my refund but till now have not received my refund have been found Repeatedly I am being given time on time, neither I am being called back nor am i being given my refund. But this much time is being given time and time again, neither I am being called back nor I am being given my refund and on repeated complaints I am being given a new date nor that till date refund is being given but my every complaint is
being closed without any update or contact Even after the product is picked, I am being told that my product has not been picked by giving wrong updates. My product has been picked up but my request has been canceled yet I am being told by the delivery boy that there is no pickup, I have also complained many times but I have not received any contact from the customer services. Only refund was given, it has been 2 months, but on repeated complaints, within 24 hours, the complaint itself is automatically closed, only I am being made to wait
My product was picked and I was also sent a pickup message but still my request was canceled and now wrong updates are being given by the delivery boy that my product is not picked. I was also messaged, yet I am being cheated that the product has not been picked up. Have I been considered crazy or am I being fooled when the pickup confirmation message came after the product was picked up, after some time when the cancellation message came, I complained to you and was told that the sister would have been updated. Ignore the order cancel message, when it comes to 2 months, I am being told that there will be no help or I have been considered as a fool or a madman who has not given me my refund even after the product has been picked up. Has gone

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