Order placed in snapdeal, Money has been withdrawn. But is stating retry for payment

Name of Complainant	srinidhi.V
Date of Complaint	October 9, 2019
Name(s) of companies complained against	Snapdeal.com
Category of complaint	Miscellaneous
Permanent link of complaint	Right click to copy link
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Text of Complaint by srinidhi.V:

I have ordered Arina collection feng shui resolving/Rotating Buddhist Solar for Car dashboard- 1 item.

I have paid through Google pay, The amount has withdrawn from bank.

But it is stating as Retry payment. (Your last transaction was not successful. kindly repay to place your order)

My Order ID – 32192348492 Or 32192158102

Kindly resolve the issue as earliest.

Image Uploaded by srinidhi.V:

Order placed in snapdeal, Money has been withdrawn. But is stating retry for payment

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Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Consumer Complaints Court