Order not Received

Name of Complainant Tarun Manchanda
Date of ComplaintJune 22, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Tarun Manchanda:

I had Placed an order for a T-shirt on 6th May 2022, where I had made a payment online for
RS. 1598/-. Its been more than 1.5 months and I still haven’t received my order – when I emailed them they keep saying – “we have expedited the logistics for you” – then on 17th June they told me that “courier is already on the way” when i asked for the tracking number they replied –
“we and express are not a system and cannot share” – and now the last email says – “Please be assured that due to the spread of COVID-19, our shipments will be delayed. We are very sorry for the inconvenience and we will arrange to send your shipment as soon as possible”.

I really dont understand the issue hence raising the complaint.

Image Uploaded by Tarun Manchanda:

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