| Name of Complainant | |
| Date of Complaint | October 29, 2023 |
| Name(s) of companies complained against | Ekart logistics, Flipkart |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Delivery Address
102, Luxury Royale Apartments, Tadepalli, Guntur, Andhra Pradesh, India.
522501.
[Ekart Delivery Company Name]
Subject: Formal Complaint Regarding Undelivered Package Marked as Delivered
I am writing to formally address a significant issue regarding an undelivered package that was marked as delivered. On [date of supposed delivery- 4th July 2023], a shipment with the tracking number [FMPP1742577230] was allegedly delivered according to your records. However, I can confirm that I did not receive the said package.
The details of the undelivered package are as follows:
– Tracking Number: FMPP1742577230
– Delivered Date: 4 July 2023
– Contents: SuitCase and Dress
Despite the tracking information indicating delivery, I have not received the package in question. This has caused immense inconvenience and dissatisfaction. As it has been over three months since the stated delivery date, the lack of resolution or investigation into this matter is deeply concerning.
I have taken the liberty of reaching out to your customer service multiple times in an attempt to rectify this issue. However, I have not received a satisfactory response or resolution. Therefore, I am left with no choice but to escalate this matter through a formal complaint.
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