Order not delivered refund not initiated

Name of Complainant Geerlapally shravan chandra
Date of ComplaintOctober 9, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Geerlapally shravan chandra:

Sir,

I am G. Shravan Chandra ordered groceries and vegetables for an amount of 1831.00 on 19th of August, order
no: 15978488659147193A, order status is showing as delivered.
I have not received any items so far. But I have received an amount of 185.00 as refund.
I sent many mails and complained in customer care, but no response from your side. If you can’t give me a resolution I will move to consumer court.
Regards.
G. Shravan chandra
For how many days I should wait and how many times I should mail you to get my problem resolved?

I ordered for an amount of 1831.000 on 19th of August and I received  only 185.00 as refund amount, what about the remaining balance?
You have not delivered groceries and you have not refunded the balance amount. What is this attitude towards customers? You are making me to approach consumer forum. Try to resolve the problem at the earliest
Sir,

I am G. Shravan Chandra ordered groceries and vegetables for an amount of 1831.00 on 19th of August, order
no: 15978488659147193A, order status is showing as delivered.
I have not received any items so far. But I have received an amount of 185.00 as refund.
I sent many mails and complained in customer care, but no response from their side.
Regards.
G. Shravan chandra

Image Uploaded by Geerlapally shravan chandra:

Order not delivered refund not initiated

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